1. 14-Day Money-Back Guarantee

If you are unsatisfied with the Service, you are entitled to a full refund of your initial subscription payment, provided the request is made within 14 days of the transaction date. This allows you to transition from your trial to a paid plan with complete peace of mind.

2. Cancellation Policy

You may cancel your Nuclevo subscription at any time through your account settings or by contacting support. Upon cancellation, you will retain access to your paid features until the end of your current billing cycle. Standard renewals are non-refundable; however, you can cancel at any point to prevent future charges.

3. The 14-Day Free Trial

New users are eligible for a one-time 14-day free trial. Please note:

• Credit card information is required to start a trial.
• To avoid being charged, you must cancel before the 14th day ends.
• If your trial converts to a paid subscription, you remain covered by our 14-day refund policy from the date of the first charge.

4. Exceptions & Special Cases

We may, at our sole discretion, provide a refund outside of the standard window in the following circumstances:

5. Dispute Resolution

If you believe you have been charged in error, please contact us first. Opening a formal dispute with your bank (chargeback) can result in the immediate suspension of your Nuclevo account and associated automation workflows.